Cobob Pumps & Services has been building septic systems in Alberta since 1978. We have experience building all of the systems available under the current Standard of Practice provided by the Municipal Government of Alberta. Wheather you require a tank and field or one of the several Advanced Waste Water Treatment Plants we offer, you can trust that your system installed properly. At Cobob Pumps & Services we pride ourselves on on our quality of workmanship. Our process is very open and you can be as involved as you like. From the first consultation and quotation meeting, through the design phaze and to final commissioning we are more than happy to explain each step in detail.
The one feature that Cobob Pumps & Services offers that makes us your best choice is our extensive service division. Many installers are tempted by the warm weather down south in the winter and wont be available should you need repairs or maintenance. Its a fact in Canada that if your going to have trouble with your water well or septic system its going to happen when its 30 bellow and youve got a house full of guests. Cobob Pumps & Services offers emergency service 24 hours a day 365 days a year. In addition to being able to call on our service staff any time our warranty on workmanship extends five years and our tank warranty is 20 years. By choosing Cobob to install your private sewage system your getting so much more than many other companies offer.
Follow these links to view manufacturer sites for the many waste water systems we have experience installing
My pump is not running.
The first thing to try is to see if there is power where your pump is plugged in. If your pump is directly wired then dont attempt to unplug it to check, just go in to your electrical panel and make sure that none of your breakers are tripped. If a breaker is tripped then reset it to the on position and see if you pump has started pumping.
Pumps over time wear out and need to run longer to accomplish the same task they did when they were new. The longer that a pump runs the greater the chance it will flip a breaker. If you found that your breaker was in fact in the off position you will likely require a new pump but at the time of installation we will check the connections and other problem areas to determine if you need to replace your septic pump.
Cobob has been installing Goulds pumps for 3 decades so we know exactly how long they last. They are simply the best, ts why we sell them.
The Electrical is fine what now?
Has anyone done any work in or around the electrical panel? Was there a bad electrical storm? Did you see or hear anyone working in the area recently that was doing excavation?
Now if you have determined that you do in fact have electricity the next thing to check is your float. In many cases you will find a two-plug setup. There will be a plug plugged into a plug. The back plug is for your pump and the one plugged into the outlet is the float. If you pull both of them out and separate the float plug from the pump plug and plug the pump in directly you may find that the pump runs. This will get you through the weekend and you can have Cobob come out during regular business hours to replace the float. This way you can avoid after hours charges.
Do not leave the pump plugged in like this, as it will not turn off. The pump will run indefinitely and could burn out. As well let the pump discharge for 2 minuets and turn it off, let it rest for 20 min and plug back in for 2 continue until tank level is normal. If you plug it in and leave it you could flood your field causing damage.
Pump is running but the level is not dropping.
Four things may have happened. First your pump may have picked up a stone and the impeller is jammed. A certified technician is needed to open the pump up and clear the impeller. Not a clean job... call Cobob.
Second, there may be a blockage downstream. This happens some times but it is the least likely of these possibilities.
Third your discharge line may have come off its fitting in the wall. For this if the tank is accessible you will need a trained professional to enter the tank and make the repair.
Fourth you may have a drain port that has become plugged. If its below zero out then this is the likely case. When your pump is done discharging there is a small hole that drains the liquid from the line. If the hole becomes plugged with hair or other things your pipes wont drain and your line will freeze up. Cobob will come out, get you thawed out and install a new drain port. Getting you up and running.